My car is less than two weeks old, has 300 miles on it, and today i have a 3 inch simple crack in the windshield, down near the bottom. It took two years for the 720s to get a stress crack and ive been driving it really hard the last two years. Other owners also allege dealers denied them warranty coverage and had to pay for the new windshield out of pocket. Now just a year later another crack in nearly the same place. Is there anything i can do to get this replaced under warranty.
Honda crv windshield crack lawsuits denied warranty. Mysterious windshield crack maintenancerepairs car. Stress cracks can be caused by vehicles that have had been in prior accidents where frame structure has been altered or compromised. Ive seen a couple stress cracks covered and a whole bunch of denied claims. We guarantee that the repaired portion of the windshield will not crack further and that the repair will pass any state vehicle inspection, or we will credit the cost of repair toward replacement. Mazda, warranty, how to get them to fix windshield archive. A warranty on an installed windshield repair or glass in your automobile will. All warranty claims must be made during the applicable warranty period. Why do windshields crack and what should i do if it happens. This warranty is nontransferable and valid only in colorado. According to the lawsuit, owners reported that their replacement glass also suffered from spontaneous windshield breakage. Understanding auto glass warranties anthony volk glass. To verify the claim eligibility theyll probably use a ball point pen. I went in to have my license plates put on and sc noticed the same crack as you describe, presumably a stress crack.
Stress cracks will normally be a straight or slightly bending line, and will not have any sign of impact. Just to make sure, went to visit another dealership in the area, and they have argeed to warranty the windshield as stress crack. My windshield cracked for no reason auto glass repair. Thermal stress cracks in windows are easy to identify because they start perpendicular to the glass edge. I have 2 windshield replaced by safelite but on my recent service there was a stress crack on my window safelite suck. Would a cracked windshield ever be covered under warranty. A subaru cracked windshield lawsuit alleges numerous subaru owners and lessees have complained for years about legacy and outback windshields that chip, crack and fracture, followed by replacement. Will my 3 year36,000 mile warranty cover a cracked. Safelite will use commercially reasonable efforts to advise you of the existence of such damage or rust prior to removal of existing glass. I dont think i can do anything, but id just thought id ask. As a result, the edges of the windshield are also the weakest and most prone to fractures. I went to an auto glass company and the guy came out, looked at the car and said id need a new windshield. I think its from hard snow, ice, or ice pellet blowing off someones car.
Jul 24, 2017 the manufacturer responded by extending the windshield warranty, but consumers say it didnt fix the defect. I have a little over 10k on my car now and now have about a 10 crack on the lower passenger side of the windshield, just next to the apiller. The manufacturer responded by extending the windshield warranty, but. What is not covered by this limited warranty, continued. Automobile glass warranty information true blue auto glass of pa. If you see even the slightest mark along the crack, especially within 3 of the edge of the glass, it is not a stress crack and rarely if ever will any dealer cover under warranty has been known to happen. Once a windshield is cracked, the stress placed on the ends of the crack almost guarantees that the crack will continue to spread along the same line, much like faults that produce earthquakes. Tesla has agreed to replace the windshield under warranty. The 2016 mazda cx5 has 19 problems reported for windshield breaks easily. Discussion in ford f150 raptor general discussions gen 2 started by mark hounschell, jan 28, 2020. To me, honestly, it almost looks like a stress crack.
If you can feel a scratch with you fingernail, your chances are slim of coming out. If you look at the image you can see the windshield is not not even with the other cracked part along the top of the windshield. How to replace your windshield with replacement insurance the. However, limited coverage on windshield stress cracks will be provided for the first 12 months or 12,000 miles which ever occurs first, even though caused by use andor exposure to the elements. Yesterday morning i noticed a nice 15 long crack in the windshield. Stress cracks will now be covered for only one year. Sometimes a full windshield replacement is the only answer. Look for even the tinyest chip on the crack line, located near the edge of the glass. Understanding warranties on auto glass repair street directory. A true thermal stress crack is very rare, says bushaw. The honda dealer service rep said, yes its a stress crack, so he. Ok, my windshield is cracked on both sides from the apiller, in basically the exact same spot and the cracks looks the same.
I had stone chips in the past on 720 that did cause a crack which i paid for my second windshield got the stress crack. Safelite autoglass stress crack warranty jan 04, 2012. Some vehicle manufacturer, make limited warranty for glass while others. That happened to friend of mine in his f150 pickup truck. They agreed that this was a stress fracture, and no fault of mine. A warranty on an installed windshield repair or glass in your automobile will cover any defects, damages, or other issues that may arise with the installation or the manufacture of the glass and the glass itself.
This warranty does not cover leaks, stress cracks, or related damage in connection with installations to vehicles having damage or rust on the pinch weld. At go glass, small bullseye or halfmoon, star breaks, combination breaks, and surface pit damage can often be repaired. While its understandable that a windshield might crack when struck by a rock, flying debris, or some other impact, some cracks, known as stress cracks. Stress cracks, for example, develop as a windshield is exposed to. If the windshield isnt installed properly, it could be loose, and vibrations could then cause stress fractures. Your factory warranty covers the widscreen for 90 days i think, check your owners manual. A rock strike near the edge of a pane of glass will start a crack. Also, ive been driving cars when the windshield has been cracked by a pebble. Your windshield can be replace under warranty for a stress crack. Windshield damage is never expected and rarely convenient. Was going to get the dealer to warranty it, but the rock chip is in the crack line.
Do a search and you will see the information about my cracked windshield within a week of driving off the lot. The 4th windshield or current, is due to a small pebble. Stop by your dealer for an inspection, it wont cost you anything to ask. The 3rd windshield was due to a stress crack that appeared while parked overnight. In general, if a windshield crack emanates from the edge of the windshield as is common with stress cracks, is in the drivers line of vision, exceeds a certain length, or is contaminated with debris, the crack is not a candidate for repair. The limited warranty set forth in this document is the only express warranty whether written or oral applicable to andersen 400 series windows with stormwatch protection and no one is authorized to modify or expand this limited warranty.
Got a completely different treatment from them compared to the first dealership i went to. Windshield repair services train their staff to be able to determine whether your windshield is repairable. The crack will extend about a halfinch straight away from the glass edge. Coincidentally, i had a crack on 720s at the same time. Cost concerns at windsor, winter says the company looks at what a warranty change would mean in terms of total price per unit. Both cracks occurred with th3 first few overnight freezes and seemed to have a burn or interruption in the defroster resistor grid. It almost always starts at the edge of the windshield. These two factors combine, making most stress cracks irreparable. If someone calls about a stress crack it was probably caused by something else. In the event of a reported stress crack, a technician will be dispatched to examine the damage for signs of an impact point before a replacement is authorized. This windshield warranty applies as long as you own or lease the vehicle on which the repair was made and is not transferable. A pen test is often used to determine if there is a stress crack a ballpoint pen is run along the crack, and if it dips anywhere, it is not a stress crack.
To get the process started to fix broken windshield, contact goglass for a free quote on our windshield repair. The administrator sent pictures of the mans windshield, along with his findings, to the local district parts and service manager. They will say the rock chip caused it and it may have. National lifetime warranty windshield warranty safelite. On the driver side, there is no rock chip evident, but there is a split in the crack right near the apiller. I feel it is and want the windshield covered under warranty. The dealerships warranty administrator, the case says, determined that the windshield crack was not caused by external impact, but was rather a stress crack caused by faulty materials andor construction. Nna typically does not find any type of cracks in the windshield due to stress in vehicles with over 5000 miles. Stress cracks typically start from the edge of the windshield, and they can quickly become quite large. Our trained windshield repair experts service over a million windshields a year on all types of vehicles. Nothing has ever hit my windshield and it cracked at the very top and has now made its way all across one end to the next. For example, this can occur if your car has been sitting in the hot sun all day and then you blast the ac with all the windows wound up.
My windshield cracked for no reason auto glass repair go glass. If you want to go back to the dealer for whatever reason, and try to get them to warranty the windshield for a stress crack, and you can prove that nothing else could have cracked it due to the break originating from the very bottom edge, etc, then they might do it under warranty, as several of our club members have done. In some cases the layer of urethane between the glass and body is too thin, the body can be touching the glass and eventually cause it to crack. But at safelite, if a chip or crack is six inches or smaller, a quick repair may be all you need. Its easy to identify a stress crack if you can see the edge of your glass, added howard. My windshield cracked for no reason auto glass repair go. The most common cause of a windshield stress crack is a large variation in temperature. The staff at the auto glass company should have warranty information. Even if its not, a crack left alone will get worse.
A stress crack would be described as a crack starting from the very edge of the windshield going outward. It is taking some time to arrange, but it will happen in the next few weeks. Most windshield replacements come with a warranty of some sort. I believe that this is a stress fracture, and hence a manufacturing defect, and not related to a road hazard or other accident. Mar 06, 2017 your windshield can be replace under warranty for a stress crack. This warranty does not cover leaks, stress cracks, accidents, theft, acts of god or.
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